And of course, the desktop version popup has a keyboard shortcut assigned! Fake Printers! ‘Work’ or ‘Home’) cleans things up when only needing to view one set of appointments.
KEKA KEYBOARD MAC
When I combine my own calendar, my family’s calendar, and then I start to add in my work calendars, the out of office calendars and others, suddenly I’m left with a boat load of calendars to manage! I use Fantastical on my Mac as well as my phone, which lets me manage those a lot more easily! Selecting which ones to view, and assigning groups to them (e.g. After a while it becomes muscle memory – shortcut machinery! Fantastical Calendar So if I log onto my home machine, I can use the same Application Shortcuts. All those workflows, shortcuts and other time-saving shortcuts I use are stored in Dropbox and automatically sync’d. I have multiple lists – things to do, Knowledgebase articles to write, even things to see in Portland! Love the lists! DropboxĪn old favorite – obviously there’s file sharing, but my main use of it currently is for config file sync’ing. The important features for me are ordering, highlighting super important stuff, and reminders if I need them. Nothing too over-engineered, it looks great and it runs on all the platforms that I need, so that when I’m on the train and think of that thing that I need to do, I can drop it in Wunderlist and feel happy that it won’t get forgotten when I get into the office. But I also like my lists to roam… which rules out post-it notes : ) Wunderlist fits the bill perfectly for me.
Being able to highlight all the instances of a trouble document-name, or a job ID makes the whole thing way more searchable! Wunderlist Along with the ‘styles’ add-on it lets me open huge log files with ease with all of the search / highlight multiple functionality of Notepad++. Sublime Text is my go-to text editor and log-looking tool. In the background it’s building the custom URL for that particular ticket number (involves picking up the ticket number from the web page I’m on) and then inserting it where I’m currently typing. My favorite function that brings out my inner geek is the one that lets me insert a customer upload link into a ticket with one keystroke. I can even control down to the tab-level, for example one keystroke will switch to chrome and switch to the ZenDesk tab, or the Gmail tab. I use keyboard shortcuts for all my Applications so that I don’t have to cmd-tab through a list of them – for example a keystroke for opening Finder, or Terminal, or Slack etc. It goes above and beyond text replacement, and lets me assign keyboard shortcuts to almost anything.
While we’re on the subject of keyboard shortcuts, I have an extensive library of keyboard macros built up with Keyboard Maestro. In addition to the core Alfred functions, I’ve built a few workflows to kick off different remote desktop sessions, letting me connect to the ESX server or the Mac VMs with a couple of keystrokes. That means that I don’t even have to go to the browser to search – I can summon Alfred with a keystroke and type ‘pc iOS’ which not only takes me to Chrome and opens a new tab, but also performs the search. I’ve only scratched the surface with this Spotlight-like tool (Apple’s Spotlight is starting to catch up with Alfred’s functionality), but I use Alfred for a host of quick fire actions, such as launching all the search functions available through Chrome mentioned above. On any system where you’d normally go to a bookmark, click search, enter the search phrase and click ‘go’, that adds up to a lot of click-saving! Alfredīeing British, I can’t help but not rely on my trusty butler – Alfred. For example, if I type ‘pc iOS’ in the URL bar, Chrome searches the PaperCut knowledgebase for the term ‘iOS’. Everything from our internal order system to the Knowledge base or our ticket system. Probably saves me hours a week – for any web-based tool where I’m constantly searching, I’ve created custom search engines to allow me to dive right into that system with the search term pre-loaded. Given that I have a Mac on my desk, the following tips are biased towards Mac tools, but there’s many that have Windows/Linux equivalents too!
Everyone has shortcuts, ways of working, and preferred apps that they like to use – so I thought I’d outline a few tools and shortcuts that I’ve come to love over the years. Often when I use a different computer, I’m initially a little lost because the machine doesn’t necessarily have all the custom bits and bobs that I have set up to save me time.
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